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 We are pleased to receive the President's Award for 2007 & 2008! The President's Award is the most prestigious and coveted honor that Honda can grant to its dealerships. The award recognizes those dealership teams that demonstrate superior achievement in customer satisfaction, new-car-unit sales volume and business management. Only 15% of Honda dealerships achieve the President's Award status each year. Hubert Vester Honda is in the Top .01% of all Honda Dealers in the Nation!!!*
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Janel and Jim,
I just wanted to thank you guys for your service last week, and let you know what a pleasure it was to work with you and everyone I came into contact with you at your dealership.
Going into it, I did not relish the car-buying process, but I have to say it was actually enjoyable to buy a car with Hubert Vester Honda. Y'all were straight forward and attentive every step of the way, and I feel like we ended up with a deal everyone could feel good about. I have always loved Hondas and know what great products they are, so when you add in great service it's an outstanding combination.
I dealt with five Honda dealerships through this process, and witheach one--except yours--there were times when I felt either that people were not being honest with me or simply didn't care that much whether I bought a car from them. I had reservations about driving to Wilson initially, but it was more than worth it both for the deal I got and the people I worked with.
Sincerely,
Will Lingo
Editor in Chief
Baseball America
Raleigh, NC
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Janel and Markeis,
I had a good car buying experience with you guys this past weekend. I feel good about the price I paid, the service I got (and believe will continue to get), and the car buying experience as a whole. This was my first transaction through the internet, which I enjoyed doing. Everybody was friendly and helpful and work with me on what I was looking for!
Steve Moore
Rocky Mount, NC |
Janel and Mickey,
I just wanted to write and say thank-you for the pleasant carbuying experience you've provided
for us at Hubert Vester. I would and will recommend you to friends and family, because I believe that courteous and professional service should be rewarded.
Thanks again!
David and Brandy Kuhn
Clayton, NC |
Janel and Jim,
We really love the pre-owned Accord that we bought last month. Janel made it especially easy when we were finally able to obtain financing. My credit situation was so horrible due to debts caused by my health over the past three years, but you were still able to get us financing. Janel, Jim and the Finance Manager all worked really hard to get us financing and we really appreciated it. I have never liked driving, I have always hated it. It has always been a pain in the neck for me, that is until I got this new Honda Accord! This is also our first car buying experience and it was exceptionally easy and not so painful as I had imagined it might be. No one in my family owns a Honda, but now I think we will be loyal to Honda due to the exceptional service we received.The sincerity and real interest in us and our financial future was evident from Janel and the team.
Erika Roe
Raleigh, NC |
Mark, Chris, & Janel,
Let me again thank you for working with me on the purchase of my new 2008 Honda Accord. Your type of salesmanship (no pressure but helpful) is exactly what I look for and both of you certainly have provided me with that during our negotiations. In case you decide to post this where other prospective buyers can read it, I will add that this is the third Honda I have purchased from you, so this should serve as evidence that you guys at Hubert Vester Honda do care and want to assist prospectivebuyers in this very competitive business. I also want to thank Randy Steele for his help in the Financing Department. He presentation was very thorough and I didn't feel pressured at all at the many options he explained. After we talked briefly, he indicated that he could get me a lower interest rate and I really appreciated that.Again, thanks again for a job well done and please remember that I always mention your name when I hear someone is in the market for a Honda Vehicle. I forgot to mention that your new facility is nicely arranged and Wilson is only a short distance from the Raleigh/Cary area. Mr. Vester is fortunate to have such great staff!
Jack W. Chappell
Cary, NC |
Janel,
When I was researching a new car to purchase, from the edmunds website I selected request quotes from local dealers. I received an e-mail quote from you very quickly and also a quote from another Honda dealer. Your initial quote was lower than the initial quote from the other dealer. Also, Chris very quickly obtained a Civic in the color that I wanted.
Edd Suggs
Goldsboro, NC |
Hi Janel,
I am very happy with the Honda Civic. I do appreciate your willingness to earn the business. So far I have told 3 folks where I bought it, one of whom has Mickey’s card. Hopefully they will work with you as well. One of the guys will probably be buying a car soon. I will take him for a ride next week and show him what the new Civics are like. I have no problem recommending your internet team. About the experience…. This is the first time I have bought a car without actually doing it the old-fashioned way of sitting around in the ‘cube’ while the salesman and the sales manager do whatever they do. I like the direct approach of the telephone calls and email interchange. I have to admit everyone was amazed that you folk would deliver the new car to my house with a full tank of gas, in addition to provided the best out of the door price on the car. Delivering the car to the customer is an extremely nice touch. Both you and Mickey worked well with me as well as the service manager. I know you do this several times a day but I never felt like I was just another number in you queue. I appreciate the personal touch your staff provided throughout. After this I may not wait another 22 years to buy another new car…. ;-) Already have over 800 miles on the car and will take it to Wilmington to visit my son this weekend. 37 mpg on the road. Nice. Thanks for an excellent automobile at an excellent price.
Woody Middleton
Raleigh, NC
VIP Delivery to Front Door |
Hi Janel,
We had a great buying experience with you! No pressure. You listened to what we wanted and delivered on what you promised.
Thanks!
Elsie Tyler
Raleigh, NC
VIP Delivery to Front Door |
Dear all at Hubert Vester, I would like togive a simple Thanks and Kuddos for sucha great experience in buying our new car there. We simply love our van and could not be more happy with the helpand the GREAT deal that we were given. Thanks so much to Janel and Jim for their great work! It was well worth the 2 1/2 hour drive to Wilson!
Thanks again,
Jonathan and Meme Scarboro
Thomasville, NC |
Janel and Anthony,
I had a great experience with Hubert Vester Honda. When I needed a car badly, they came through for me. Believe when I tell you I tried others, but Hubert VesterHonda looked out for me. I am very greatful for allthe people involved in making it possible for me to continue my everyday life.
Bernita Silver
Rocky Mount, NC |
Janel and Anna,
I was looking for a car that has great gas mileage. A friend told me to try Hubert Vester Honda in Wilson. After several quotes from reputable dealerships, no one could beat the price they gave me. In fact, a couple of them replied and said that it was a good deal and that I should take it. As this model was selling fast and difficult to purchase, Anna was very helpful and went out of her way to provide all of the options available to buying. I am now the very happy owner of a Civic and a satisfied customer who felt that I was treated first-rate. The delivered my car from Wilson to my place of work in Raleigh at no extra charge. One of the best experiences I had with a dealership. Great job guys!!
Jeff Duffy
Cary, NC |
To the Vester Honda Staff & Chris: Please know that we are completely satisfied with our EX Honda Accord. WE love to drive our new car!! The impeccable service received during our acquisition will not be forgotten and should we wish to buy another Honda in the future, we will most certainly use Vester Honda... Your staffsincerely and professionally delivered the utmost of quality service which explains the reputation known in the market. WE are happy to have had the opportunity to experience your service firsthand since your quality service speaks for itself.
With very best regards,
Cathy & Jim Page
Bailey, NC
New Proud Owners of2008 EX Honda Accord |
George & Honda Staff,
Your great service in 1999 and the excellent 1998 Honda Civic I drove for over 9 years, brought me back to purchase a new 2008 Honda Civic when I decided to sell my 1998. I was amply rewarded when George Myers helped me find just the vehicle I wanted. Thank you, George, and thank you Hubert Vester Honda.
Charlotte Magee
Raleigh, NC |
Janel,
My wife and I had a great experience buying a vehicle at Hubert Vester. The recent purchase of a 2008 Honda Ridgeline was great . As promised, Hubert Vester delivered. I appreciated the professionalism and courtesy provided by the staff and especially, Jim Tetter my salesperson. We were able to negociate a good price on a new vehicle but more importantly; I received a fair and equitable price on my trade. I highly recommend anyone who is in the market for a Quality used vehicle or a great price on a new Honda to take the drive to Wilson and see the folks at Hubert Vester and save money. This has been my second purchase and will not be my last.
Carlos and Ina Asencio
Wendell, NC |
Janel and Staff,
From beginning to end, our experience at Hubert Vester was best described as pleasurable and more importantly proffessional. Hubert Vester has gained two custumers for life.
Sincerely,
Scott and Joanne Garlock
Macon, NC |
Janel and Marvin,
Visiting Hubert Vester Honda was a great experience. Everything was explained and all my questions answered with out any problems. We where delighted to get our Honda the same day, clean and ready to go. Thanks to all the people at Hubert Vester Honda for everything they did for us.
Betty and Jeremy
Elm City, NC |
Hubert Vester valued our time and kept all time commitments. They truely worked around our schedule. The "negotiations" were held over the phone without time wasted sitting in the showroom. The Test Drive was brought to us, as well as the paperwork. Offers made were honered and they went the extra-mile to be a customer advocate. Both Janel Buckingham and George Myers performed as a great team. We were not shuffled from one person to another and would highly recommend them to anyone looking for a vehicle.
Thanks again,
Carl and Inta Blomquist
Rocky Mount, NC |
Janel and George, Tonya, Victoria and I have been very pleased with our new CR-V. We have taken a few trips allowing us to really enjoy the vehicle. It is a remarkable vehicle. The features, comfort, and fuel efficiency (one trip 31.8 mpg 4 adults, 2 child , luggage, and AC) are well beyond our expectations. It has been a joy to drive and has performed flawlessly.
Our experience with George Myers and Hubert Vester Honda was very pleasant. George was very knowledgeable regarding the Honda product line. When we arrived at the dealership we were not 100% sure which vehicle would fit our needs. George was very patient and really listened to our needs. He spent the necessary time with us while we looked at the Pilot, CR-V, and Odyssey. He answered all of our questions allowing us to concentrate on determining the best vehicle for our needs. He was very professional, helpful, and let us know that he is available should we need him. We feel that George is very dependable and will always there to assist us with whatever we need. Our experience with the finance/service agreement department was also very pleasant. We never felt any pressure during the time we spent at the dealership.
I look forward to maintaining this relationship and will definitely make Hubert Vester Honda my first stop for future automotive needs (I think a RidgeLine may be in my future!). |
Janel,
We found the entire buying process through your dealership to be hassle free and an overall pleasant experience. We certainly had a bad taste in our mouth from a previous bad experience at a Raleigh dealership. I can honestly say that our experience with Hubert Vester Honda was refreshing. Everybody we dealt with was professional, courteous, and friendly. We did a significant amount of research prior to purchasing the Odyssey and I feel confident that we got a fair and good deal. My wife and I are extremely pleased with the van. If we ever come across friends who are looking to purchase a vehicle, we will encourage them to make the drive over to Hubert Vester.
Thanks again for your professionalism and courtesy.
Jason Beaman
Raleigh, NC |
Hello Janel,
Sorry we missed seeing you yesterday. I would have enjoyed meeting you. But just wanted to say thank you for putting us in touch with Jim Tetter. He made this car buying experience the most pleasant and uncomplicated one that we've ever had. I dread buying a car, and just hate having to do it. Jim made everything so easy for us. And he's just the nicest person. Our daughter just bought a Honda here in Raleigh about two weeks ago, and we regret not encouraging her to go to Wilson to get it. But we all will be over there next time. The Jeep is perfect for me. Just what I like. And Jim made sure it was sparkling!! But thanks again. Thanks so much for what you did. It's appreciated!
Ann :)
Raleigh, NC |
Janel,
Thank you! I absolutely LOVE my car, and want to thank you and Chris very much for everything. I really wanted a Honda dealership that I can trust and rely on in NC. I am very happy to say that I look forward to leasing/buying from you all again. I also appreciate your honesty and hard work after my first visit. That meant a lot to me.
Take Care,
Christie Gjervold
Clayton, NC |
Thanks so much, Great Car, Great Price!
The Marcum's
Goldsboro, NC |
Thank you very much. Hubert Vester was a blessing to us. We had to drive by your dealership each time we visited Wilson, but we never thought that we would purchase our very nice Honda from Hubert Vester. My wife's sister bought her Honda from Hubert Vester some years ago. She recommended your dealership. Our purchase experience was well worth the one hour drive from our home in Cary,NC (bypasssing Autopark Honda, Leith Honda and Crown/Southpoint in Durham. Mr. Myers made a strong impression on my wife when she "stopped in by instinct" because we were in the market for a 2008 Honda EX. Mr. Myers was ON TARGET. We hope Mr. Myers enjoyed the football game between NC State (they won) and East Carolina. My wife wants to thank him for his kindness, patience and professionalism. He made Hubert Vester a WINNER.
Thanks,
James E. Pinckney
Cary, NC |
When I started the process of choosing my next new car, I wasn't even sure whether I wanted a coupe, sedan, or SUV. I did know that I needed to be methodical and thorough in my search – I expected to have to keep the new car for many years. Early in my search, I contacted Janel Buckingham with some questions about a specific car they had in stock. I explained my plans and what I was wanting to do, and noted that I was not in a position to make an immediate decision or purchase. She put me in touch with Mickey Bissett who was very informative and answered my questions quickly. It took me months to whittle my initial list down to a manageable number of vehicles to evaluate with a test-drive: the Toyota Camry Hybrid, the Chevy Malibu, the Nissan Altima, the VW Passat, and of course the Honda Accord. During the process, Janel and Mickey were incredibly patient. They gave me plenty of time to do my research and, in doing so, they ultimately gave me the time to learn what they already knew: the Accord was the best fit for my needs. It's almost as if they had such confidence in their product that they just knew I would come around. After deciding to buy an Accord, I'll admit that they weren't the only dealer I contacted. I like to do business locally if possible, but early on I discovered that the local dealer wanted to play the stereotypical “car salesman” games and any hopes for a good deal soured – they just weren't as professional and respectful as the team at Hubert Vester Honda. I contacted other area dealers over the Internet; many offered competitive prices but didn't have the car I wanted, or they packed the car with unwanted accessories to inflate the price, or they were slow to respond to my emails. Hubert Vester was always responsive to my questions, they had the exact car I wanted, and they offered it to me at a considerable discount even before the final negotiations began. Most importantly, they treated me with respect and consideration. Thanks, Janel and Mickey! I expect to be a Hubert Vester customer for a long, long time!
Tom Eisenmenger
Roanoke Rapids, NC
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Janel and Jim, Just wanted to take a moment to let you know what a wonderful experience we had working with the two of you. I have told all of our friends what great service we had and how relaxing is was..no pressure like most people are use to at car dealerships. Jim was the perfect match for us.He was great with our son and so warm and easy to spend time talking to.Thank you Jim! By the way we love our new Odyssey...our kids said that it is the coolest van ever! What a great team you have - Thank you so much for helping us! It was definitely worth the trip!
Sincerely,
Jason and Amanda
Manteo, NC |
Janel,
My experience has been electrifying! Hubert Vester made me believe that advertisement is real and there are genuine people. I was in a car accident and didn't know where to go, but one day I received a call from Chris Vick and he kept in contact with me through my settlement. I never had a new car but Hubert Vester made it possible! Thanks a million.
Ikeya Kearney
Raleigh, NC |
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Chris,
You were awesome to deal with and yes, I will be sending anyone I know your way. Your southern hospitality is what really sold that vehicle. I tried out many vehicles before I tried the Element and it was a toss up. It was your positive attitude your non pushy professionalism that really did it for me in the end. I trusted you and for me that was what sold the car.
Take care,
Henk Schuitemaker
Knightdale, NC |
Jim,
I thoroughly enjoyed the experience of car buying at Vester Honda. It was very low pressure sales. By the way, I love my new Accord. Thanks for everything.
Don Budlong
Washington, NC
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Thank you Chris and Janel for working with me on the purchase of my new cr-v. When I came to your dealership, I knew I wanted a Honda but had no ideal as to the model. All you guys, Janel, Chris and the Finance Associate, were so very patient and attentive as I tried to decide.
Janel, thanks for all the quotes I requested and for giving me the deal I requested. Happy New Year and be BLESSED!
Anna Ragland
Oxford, NC |
Janel,
The staff’s customer-orientation and efficiency are worth the drive to Wilson.
Regards,
Elizabeth Layman, PhD
Greenville, NC |
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Dear Janel:
Just a word to let you know what a pleasant experience it was for me today to visit your dealership. From the moment I walked in the door, I was never under any pressure or intimidation. Everyone was very polite and accommodating, even to running into shop technicians in the rest room. I was particularly impressed with Mickey Bissett, who went out of his way to meet my needs. He never talked "down" to me, but was most friendly and helpful in assisting me in making choices. I would be remiss if I failed to mention the helpful finance man, whose name escapes me at the moment. By the time I was in session with him, I was tired and weary, but he was very understanding of my weariness (due to health) and tried to make the process as painless as possible. He, too, was very helpful. All in all, I must say it was a refreshing experience. Please pass along my compliments to all your fine people. I am also very happy with my New 2009 Accord!
With kindest regards,
Arnie Beckett
Fuquay Varina, NC |
Janel and Markeis -
Just wanted to let you know that everything went off without a hitch, and to thank you both for all your help in creating such a pleasant buying experience. I actually enjoyed talking to the "delivery guys" as well. Everything was well organized, professional, and very impressive, even for someone as "detail oriented" as me. Thanks again, and rest assured you'll get my recommendations for friends looking to purchase a car in the future!
Dave Mandzak
Cary, NC
VIP Delivery to Front Door |
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Good Afternoon,
On a recent trip to Smithfield, NC to attend funeral services for a very close relative, I incurred problems with
the power steering on my 2007 Honda Odyssey. Being mid day on Friday I anticipated very little chance that any certified dealer would be available to make the necessary repairs. After contacting several dealers in the area
I was able to source assistance from your Honda Service Department. The attention and service provided by your
team was outstanding and is worthy of recognition. In the upcoming months my wife and I will be relocating to the
Smithfield area and will make every attempt to conduct future business with your team. Again, a very special thanks to your service department for assisting me at a short notice.
Sincerely,
Roy Turner
McLeansville, NC |
Dear Janel -
I purchased my 2009 Honda Pilot EXL from your dealership on February 4, 2009, and I wanted to commend your staff on the superb assistance and treatment I received from everyone there.
I especially want to thank Ray Jones, our salesman, and David Harvey, our business manager for the transaction, who helped us to work the kinks out of our deal. Ray and David both found ways around every roadblock that fate threw in the way of our purchase, and their knowledgeable negotiation of the path to the goals made us so much more comfortable in buying the Pilot from your dealership. We could not have done it without them and for that we are VERY grateful!!!
I have also had dealings since the purchase with your Parts Department at Hubert Vester Honda and I have found the same degree of courtesy, knowledge of product and professionalism from them as well.
I'm very glad we selected your dealership as the one with which to do business, and I look forward to a long relationship.
Oh, yes, and one other thing... I LOVE my PILOT!!!!
Sincerely,
Pat Riddle
Zebulon, NC
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Janel,
I have nothing but good feeling about the Internet Team Experience. This is the first time that I used it as my primary source of car shopping. It will certainly not be my last. I appreciate the manner In that you and Jim worked with me. There are a lot of choices out there in the world of new car dealerships. I know that you and Jim earned my business by staying in touch in a manner that was not forceful but helpful. Jim has the personality to make one feel right at home in any type of business experience. On the other hand you kept me informed as to the new car incentives that kept me in the market. Oftentimes people get discouraged when trying to sell their own car and give up to the point that they take themselves out of the market. Many thanks for a the help. Sold on the Internet Team experience.
Henry Pierce
Rocky Mount, NC |
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Janel,
Thank you for being so very pleasant and helpful when I called. You were the determing factor on our decision to come to Wilson. Then Jim called so quickly and was so nice. We knew who we'd be dealing with and a warm was waiting. Your "money man", Randy was so easy to work with. We like our new Honda and your whole team made the purchase so easy and pleasant!
Thank you,
Carole Thomas
Greenville, NC |
Thank you Janel,
The entire experience was easy from beginning to end. HVH was actually the only dealer I dealt with face to face largely because you were the only dealer I requested a quote from that actually called me on the phone with no pressure. I made the right decision with the Accord and I love it. Anna was very knowledgeable and super easy to deal with. Everyone I came in contact with was professional and very nice. I will be happy to recommend HVH to any of my friends. I'm sure I will be back somewhere along the line!!
Kathy Ingram
Rocky Mount, NC |
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Hello Janel and Staff,
I'm very happy with the recent purchase of my 2004 Jeep Wrangler. Anna really made the deal easy.
Thanks again,
Danny Chambers
Kenansville, NC
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Hi Brian and Janel,
My purchase at Hubert Vester Honda was completely stress free. I called to inquire about an
auto I saw on your website. Within minutes, my salesman and I had negotiated a price and I was
on my way to the dealership for a test drive. When I arrived, the vehicle was clean, gassed up and
ready to go. The salesman was knowledgeable about the auto and completely courteous. The paperwork
was done quickly and efficiently. In a very short period of time I had completed everything and was on my way
home. I have purchased a number of vehicles, but the experience has never been more satisfying than my experience at Hubert Vester Honda.
Donald R. Faison
Goldsboro, NC
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Hello Janel,
What can I say, I got the deal I wanted on the vehicle I wanted and the entire process was smooth and hassle free. From the Hubert Vester Sales Associate, Chris, who was knowlegable and efficient to the Finance Manager who saved me money, everyone was very professional and the showroom environment could not be better. I will certainly be recommending Hubert Vester Honda to my friends and associate."
Ron Parish
Pround New S2000 Owner
Zebulon, NC
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Janel,
I had found you online and came to the dealership the next day. Mickey was the best car salesman I have ever dealt with, I hate car shopping only because I always felt like the salesman only cared about the sale not the interest of the customer but I have to say Mickey was there throught the whole thing very attentive and informing of what was going on through the whole process.The Finance manager was great in explaining everything from the financing to the warranties, that is normally the most dreaded part of being at the dealership for me. I would definately refer him to anyone interested in a Honda and I would definately come back to Vester and Mickey to purchase another vehicle, hopefully I wont need one anytime soon but I will be there for all of the servicing of my Civic. Thank you so much for everthing and I look forward to working with your service department.
Angie Baker
Nashville, NC
Civic Si Owner |
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Janel and Markeis,
We were just looking around at the new cars at Hubert Vester Honda. We were approached by Markeis about the cars. He was not just an employee but a unknown friend. As we got interested in Honda cars we looked around at other dealers. They should close their doors and take lessons from Hubert Vester Honda. Thanks to Janel who introduced us to Markeis and the whole staff.
Danny and Diane Rackley
Nashville, NC |
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 * Hubert Vester Honda is in the top .01% of all Honda Dealers in the Nation based upon the 2008 President's Award Performance Report as of December 2008 from the American Honda Motor Co., Inc. reporting system via Honda Interactive Network. |
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